urble
Support

Need help with urble? Contact us directly, use the support tools in the app, or find a quick answer in our FAQs.

We respond to website enquiries within 24 hours.

Contact us

Send us your question to support@bricktowers.io and our support team will respond within 24 hours.

Support in the urble app

For the most convenient support experience, open the urble app and go to:

Preferences → Support

From there, you can find answers, report a problem, open a support ticket or speak directly with an urble support agent.

Download urble

Frequently asked questions

Find answers to common questions about urble, savings plans, wallets, deposits and account access.

Report an issue

Let us know when something in the app is not working as expected. This option is best for bugs or technical problems.

Open a support ticket

Send a detailed question or request and continue the conversation with our support team. This option is best when you need an individual response.

Call the support agent

Speak directly with an urble support agent using your microphone and speaker. Before the call begins, the app explains how your voice, recording and transcription are processed.

Looking for a quick answer?

Our FAQs cover common questions about using urble, savings plans, deposits, wallets, security and account access.

View all FAQs